The following terms and conditions (“Terms and Conditions”) govern the use of the services offered by U CARZ. Please read these terms and conditions carefully before using our services. By accessing or using the services, you agree to be bound by these terms.
1.1. These terms and conditions apply to all services provided by U CARZ, including, but not limited to, taxi hire, airport transfers, and corporate travel.
1.2. U CARZ reserves the right to amend these terms and conditions at any time without prior notice. The revised terms and conditions shall be effective immediately upon posting on the website.
2.1. Bookings can be made via the U CARZ website, mobile application, or over the phone.
2.2. A booking confirmation will be provided through email or SMS, which will include details such as booking time, pickup location, and fare estimate.
3.1. Payment for services can be made through various modes including, but not limited to, cash, credit/debit card, or corporate account facilities.
3.2. Additional charges may apply for waiting time, tolls, or other incidental expenses.
4.1. Customers may cancel their bookings without charge up to a certain period before the scheduled pickup time, as specified in the booking confirmation.
4.2. In case of cancellations made after the specified period, a cancellation fee may be applied.
4.3. Refunds, if applicable, will be processed through the original mode of payment.
5.1. U CARZ is committed to providing safe and quality services. All drivers are licensed and trained to meet the standards set by the company.
5.2. Customers are requested to treat drivers and vehicles with respect. Damages caused to the vehicle by the customer may result in additional charges.
6.1. In the event that a customer leaves personal belongings in a vehicle, they should contact U CARZ immediately to report the lost item.
6.2. U CARZ will make reasonable efforts to locate and return the lost item but does not guarantee the recovery of any lost item.
7.1. U CARZ shall not be liable for any indirect, special, or consequential damages, including loss of profits, arising out of or in connection with the use of its services.
7.2. The liability of U CARZ for any direct loss or damage arising out of the use of its services shall be limited to the amount paid by the customer for the service.
8.1. These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which the service is provided.
9.1. For any queries or concerns regarding these terms and conditions, please contact U CARZ customer service at the specified contact details.
We thank you for choosing U CARZ, and we look forward to serving you with excellence and reliability.